Countertops

Problem

Erica and her husband had recently purchased a beautiful home from a local celebrity in Sandy Springs, GA. The kitchen featured a stunning Calacatta Viola marble island and countertops — one of the rarest and most luxurious marbles in the world.

However, the condition of the marble did not reflect its value. The surfaces were heavily worn, with:

• Etching from acidic substances
• Deep scratches from knife use
• Visible pitting in the stone
• A dull, lifeless finish

Erica reached out to DEZ Services with a simple goal: remove the etching and bring the shine back.

Process

Upon arrival, our team assessed the condition of the marble and educated Erica about the uniqueness and value of her Calacatta Viola stone. She was excited to learn what she had—and equally concerned about how to properly protect it moving forward.

We developed a tailored restoration plan that included:

• Protecting surrounding surfaces and kitchen areas
• Honing the marble to remove etching and surface damage
• Addressing deep scratches through progressive refinement
• Filling pits and voids with a custom color-matched epoxy resin
• Polishing the surface to restore clarity and depth
• Applying advanced surface protection where needed

Solution

The island, being the centerpiece of the kitchen, received a premium treatment. After restoration, we applied the RAKU No Etch Solution, a high-performance nano coating designed to protect marble from etching and everyday damage.

Due to budget considerations, the remaining countertops were professionally honed and restored but not coated with RAKU. The island was prioritized for full protection, as it sees the most use and serves as the focal point of the kitchen.

Results

The transformation was remarkable. The Calacatta Viola marble island was restored to a smooth, high-polish finish, with its bold veining and natural beauty fully revived.

• Etching was eliminated
• Scratches were significantly reduced
• Pitting was repaired and blended seamlessly
• The surface regained its luxurious appearance
• Even better, the RAKU coating now provides long-term protection against future etching—giving Erica peace of mind.

Customer Experience

This project carried special meaning for the homeowner. Erica shared that the restoration of the island—along with the RAKU protection—was a gift from her husband for their anniversary.

She was thrilled with the results and left a 5-star review, expressing her appreciation for both the craftsmanship and the care taken throughout the process.

Protect & Restore Your Marble the Right Way

High-end marble like Calacatta Viola requires expert care—not guesswork. Whether your surfaces are etched, scratched, or simply dull, DEZ Services can restore and protect them with precision.

Serving homeowners throughout the Atlanta area.

Call (404) 984-5598 or contact us online to schedule your consultation today.